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Enjoy stunning lake view
Relax in natural geothermal pools overlooking Lake RotoruaMinimum age of participants is 5 years old.
Suitable for all ages
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Polynesian Spa - Rotorua's Iconic Geothermal Baths
★★★★☆
4.5 / 5 (8093)

Polynesian Spa - Rotorua's Iconic Geothermal Baths

Polynesian Spa has been a cornerstone of Rotorua’s geothermal and wellness heritage for over 50 years. Located on one of New Zealand’s most treasured natural hot spring sites, the spa blends centuries-old healing traditions with modern care and facilities. Drawing from two unique geothermal springs, the acidic Priest Spring and the silky alkaline Rachel Spring, Polynesian Spa offers a range of mineral bathing experiences framed by stunning lakeside views and rich cultural history. We warmly invite visitors to explore our four distinct pool areas, from the tranquil, adults-only Pavilion Pools, the family-friendly Deluxe Lake Spa, and the vibrant, fun-filled Family Pools, to the serene privacy of our exclusive Lake View and Sky View Private Pools. This legacy of wellbeing, combined with thoughtful and attentive service, ensures every visitor can soak, relax, and reconnect in a place deeply rooted in Rotorua’s natural and cultural landscape.

From

NZ$30.95

Per Person

1 Hours

Live Availability with Instant Confirmation

Highlights

  • Historic geothermal pools drawing from Rotorua’s unique Priest and Rachel Springs

  • Four distinct pool areas with 28 hot pools catering to adults, families, and private groups

  • Stunning lakeside setting with breathtaking views of Lake Rotorua

  • Lifeguard-supervised, safe, and welcoming environment for all ages

  • Easy access from Rotorua city centre, perfect for day visitors and tourists

Visit

Full Description

Polynesian Spa is a world-renowned geothermal bathing destination nestled on the edge of beautiful Lake Rotorua, boasting over 50 years of history as a cornerstone of Rotorua’s wellness heritage. This iconic spa is built around two unique natural geothermal springs, the acidic Priest Spring and the silky alkaline Rachel Spring, whose mineral-rich waters have been cherished for their healing properties for centuries. Blending centuries-old Māori healing traditions with modern spa facilities and attentive service, Polynesian Spa offers an authentic experience deeply rooted in New Zealand’s natural and cultural landscape. Visitors are invited...

Includes

Complimentary use of lockers (included with Deluxe Lake Spa and Private Pools, available for hire el

Lifeguard supervision for guest safety in the Pavilion and Family Pools

Use of natural geothermal mineral waters sourced from the Priest and Rachel Springs

Access to clean and spacious changing facilities

Swimwear hire and retail available on site

Shower facilities for pre- and post-bathing cleansing

Compliance with Bathe Smart health and safety guidelines

Access to designated pool area(s) booked

Availability of towel hire (included with Deluxe Lake Spa and Private Pools, available for hire else

Meeting Point

Guests should arrive directly at Polynesian Spa’s main entrance, located on Hinemoa Street, Rotorua. Our welcoming reception team will be ready to assist you with check-in and direct you to your chosen pool area.

 

If you’re visiting a private pool session, please arrive at least 10 minutes before your booking time to allow for a smooth check-in and changing.

 

Free on-site parking is available, with additional public parking nearby. The spa is easily accessible by taxi or shuttle from Rotorua city centre and local accommodation.

 

For any special requirements or group visits, please contact us in advance to ensure personalised assistance on arrival.

 

Additional Information

Exclusions and Important Notes:
Food and beverage services are not included in pool entry and must be purchased separately. Robes are not provided except when booking spa therapies. Private pool sessions are strictly limited to 45 minutes with no extensions. Children under 12 are not permitted in the Pavilion Pools. Personal belongings are guests’ responsibility; Polynesian Spa is not liable for lost or stolen items. Photography and filming are prohibited in all changing areas and are restricted in pool areas to protect guest privacy. No refunds for late cancellations, no-shows, or changes within 12 hours of booking.

Cancellation policy

Full refund if cancelled up to 24 hours before activity starts.

Terms
All visits require prior booking. Entry is granted only for the booked pool area and time. Pavilion Pools and Private Pools are strictly for guests aged 12 years and over. The Family Pools and Deluxe Lake Spa welcome all ages, but supervision rules apply for children under 12. Guests must follow the Bathe Smart health and safety guidelines, including limits on time spent in hotter pools and supervision of children. Swimwear is mandatory throughout the spa. Towels and swimwear hire are available onsite. Appropriate bathing attire and modest behaviour are expected. Cancellations must be made at least 12 hours before the booking time to be eligible for rescheduling. No refunds or rescheduling will be offered for cancellations or no-shows made within 12 hours of the booking. For Private Pools, there is a strict 45-minute session limit. Extensions or refunds for late arrivals are not permitted, and each booking requires a minimum of two adults to book and attend. Polynesian Spa reserves the right to refuse entry or remove any guest for unsafe behaviour, disrespect towards others, or failure to comply with spa policies. Guests are responsible for their personal belongings, as the spa is not liable for loss or damage. Photography is not allowed in changing rooms. Limited photography may be permitted in pool areas, subject to guest privacy.

From

NZ$30.95

Per Person

1 Hours

Live Availability with Instant Confirmation

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1000 Hinemoa Street, Rotorua, 3010

Deluxe Lake Spa Admissions

Embrace nature’s sanctuary and slip into five mineral hot pools overlooking Lake Rotorua with the family-friendly Deluxe Lake Spa. Try the cold plunge pool, and lounge on geothermally heated recliners. Four shallow Rachel Spring alkaline mineral hot pools for skin rejuvenation and one Priest Spring acidic mineral hot pool to treat muscles and joints are available, with temperatures ranging from ...Show More
Duration: 1 Hours
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Family Pool Admissions

Sliding and splashing, the kids will love the supervised large swimming pool with small hydro slide and the family can also enjoy two Rachel Spring alkaline mineral hot pools.• Recommended pool time is 1-2 hours per visit

• One large freshwater chlorinated swimming pool gently heated to 33oC – toddlers section, deeper section and small hydro slide

• Two Rachel...Show More
Duration: 1 Hours
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Lake View Private Pool

Our Lake View Private Pools offer a peaceful, secluded soak with stunning views over Lake Rotorua. These exclusive alkaline geothermal pools provide 45 minutes of relaxation in natural mineral waters renowned for their therapeutic benefits. Surrounded by nature, each private pool offers a tranquil experience that allows you to unwind and fully immerse in the beauty of our lakeside oasis.
Duration: 1 Hours
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Sky View Private Pool

The Sky View Private Pool has an open roof for spectacular sky views – relax taking time out together (min of 2 persons required, 16 years and over). Private pools cannot be booked for longer than 45 minutes at a time for health and safety reasons. One Rachel Spring alkaline geothermal hot pool at 38.5°C. Towels can be hired additionally or please bring your own. Drinking fountains are provided...Show More
Duration: 1 Hours
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Frequently Asked Questions

What happens if it rains or the weather on that day ?

Poor weather means cancellation or rescheduling, with a full refund offered if conditions are unsafe.
 

What should I wear and bring?

You are recommended to wear casual clothes and comfortable footwear. Also, you are encouraged to bring your own towel, swimwear, water bottle, and backpack.

Are there any age restrictions for the Pavilion Pools and Private Pools?

Yes, the Pavilion Pools and Private Pools are strictly for guests aged 12 years and over.
 

What is your cancellation policy?

We offer a full refund if cancelled up to 24 hours before the activity starts.
 

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