Free cancellation: Get a full refund of ticket price up to 24 hours in advance
Polynesian Spa has been a cornerstone of Rotorua’s geothermal and wellness heritage for over 50 years. Located on one of New Zealand’s most treasured natural hot spring sites, the spa blends centuries-old healing traditions with modern care and facilities. Drawing from two unique geothermal springs, the acidic Priest Spring and the silky alkaline Rachel Spring, Polynesian Spa offers a range of mineral bathing experiences framed by stunning lakeside views and rich cultural history. We warmly invite visitors to explore our four distinct pool areas, from the tranquil, adults-only Pavilion Pools, the family-friendly Deluxe Lake Spa, and the vibrant, fun-filled Family Pools, to the serene privacy of our exclusive Lake View and Sky View Private Pools. This legacy of wellbeing, combined with thoughtful and attentive service, ensures every visitor can soak, relax, and reconnect in a place deeply rooted in Rotorua’s natural and cultural landscape.
From
Per Person
Live Availability with Instant Confirmation
Complimentary use of lockers (included with Deluxe Lake Spa and Private Pools, available for hire el
Lifeguard supervision for guest safety in the Pavilion and Family Pools
Use of natural geothermal mineral waters sourced from the Priest and Rachel Springs
Access to clean and spacious changing facilities
Swimwear hire and retail available on site
Shower facilities for pre- and post-bathing cleansing
Compliance with Bathe Smart health and safety guidelines
Access to designated pool area(s) booked
Availability of towel hire (included with Deluxe Lake Spa and Private Pools, available for hire else
Guests should arrive directly at Polynesian Spa’s main entrance, located on Hinemoa Street, Rotorua. Our welcoming reception team will be ready to assist you with check-in and direct you to your chosen pool area.
If you’re visiting a private pool session, please arrive at least 10 minutes before your booking time to allow for a smooth check-in and changing.
Free on-site parking is available, with additional public parking nearby. The spa is easily accessible by taxi or shuttle from Rotorua city centre and local accommodation.
For any special requirements or group visits, please contact us in advance to ensure personalised assistance on arrival.
Exclusions and Important Notes:
Food and beverage services are not included in pool entry and must be purchased separately. Robes are not provided except when booking spa therapies. Private pool sessions are strictly limited to 45 minutes with no extensions. Children under 12 are not permitted in the Pavilion Pools. Personal belongings are guests’ responsibility; Polynesian Spa is not liable for lost or stolen items. Photography and filming are prohibited in all changing areas and are restricted in pool areas to protect guest privacy. No refunds for late cancellations, no-shows, or changes within 12 hours of booking.
Full refund if cancelled up to 24 hours before activity starts.
From
Per Person
Live Availability with Instant Confirmation
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