Rob Roy Glacier Experience

Full refund if cancelled up to 48 hours before activity starts.

Good weather is required for this experience. If we need to cancel due to poor weather, you'll be offered a different date or a full refund.

There is a minimum number of travellers for this experience. If the minimum isn't met and we need to cancel, we will offer a different date/experience or a full refund.

Fitness
This is an alpine walk that will require you to have a moderate level of fitness to walk 10km happily whilst carrying a small backpack with water and some spare clothing.
If you are in any doubt please call us on: +64 (0)27 923 1420 as overestimating your abilities and fitness in the outdoors can have serious consequences.

We reserve the right to alter, amend or cancel any trip should weather, or any other circumstance, necessitate this. At all times your safety is paramount and an alternate tour will be arranged by our guides if safe to do so.

Once your tour has departed from your pick-up location, no portion of the package payment is refundable in the event of an individual or group being unable to proceed further on the track, for whatever reason.

Your acceptance of the terms and conditions outlined are required to process your reservation:
- All payments must be made prior to the trip commencing or via your booking agent.
- All transactions are conducted in New Zealand Dollars (NZD). Due to exchange rate fluctuations, at times there may be some variance in the amounts refunded compared to the amount initially charged.

Throne Brown & Cochrane Ltd (Eco Adventures Wanaka + Stargazing Wanaka) does not accept any liability for these variances or any subsequent credit card/bank charges relating to these transfers to customer's accounts.

We reserve the right to amend timetables, cancel departures, substitute plant and equipment, amend specials or offers, and a-l-t-e-r ticket prices at any time.

All agreements and contracts shall be subject solely to New Zealand law and the exclusive jurisdiction of the New Zealand courts. In the event of a cancellation or amendment to your booking, the notification period is in NZ time (NZST).

We strongly recommend travel insurance for all our adventures and be aware we are in remote areas at times so any medical restrictions you may have must be disclosed prior to departure.

By making a booking and consenting to our terms & conditions, you are agreeing to receive emails from us. These emails are only for internal improvement purposes and will never be passed to third parties for any mailing lists.

All vehicles, buses and boats are Smoke/Vape Free.